We promise to not just meet but to exceed our compliance to all standards. We work as an inclusive team with the service user at the centre of all that we do. We are a training focused organisation from induction we continue with personal development of all staff to ensure the delivery of care meets the need of all individuals.

We believe to fulfil the lives of our service users we must focus on how we work as a team

To ensure this, we have a set of values

• Everyone is an individual and should be at the centre of all decision making and fully involved in communicating and understanding their wants, needs, fears, their ideas, concerns and expectations.
• Everyone is Worthy of being treated with dignity and respect, this influences self-esteem and gives a good sense of self worth
• Everyone deserves to be treated with compassion, we believe this demonstrates empathy, sensitivity, kindness and warmth and underpins all care and support allowing the service user to feel safe secure and wanted whilst in our care
• Everyone will have a person centred package of care and a bespoke training day before serve delivery commences
• That we encompass the 10 dignity challenges in our service delivery to ensure that we provide support with the best possible outcome for our service users
• To invest in our staff team and ensure they receive practical quality training as well as continuous professional development opportunities